After your order has been placed and the payment has taken place, your order will be forwarded within 3 (three) working days.

As soon as your order has been shipped, we shall notify you about the expected day of arrival at your end, depending of course on where you will receive the shipment.
In order to avoid problems with forwarding the goods, thus causing delays, it is of utmost importance that we have your correct address details. Shipments will not take place during national holidays or during festive celebrations.

The items you have selected and paid for will be forwarded with a shipping company selected by our company.

We will also confirm your order by e-mail. In the event that we do not have in stock the product that you have ordered, we will inform you by e-mail of the date upon which the product will be in stock and when it will be forwarded to you.

If you have paid for a product that is no longer in stock or no longer in production, you are entitled to wait for the following forwarding of the product from 4 up to maximum 7 days.
In the event forwarding does not take place as specified above, the payment will be returned to the customer.